Reference

How bajevip Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and what we do with it.

Account data protectedbKash, Nagad, Rocket payment data securedNo data sold to third partiesYour rights, clearly statedContact us to request changes
bajevip How bajevip Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right starting point. You can reach us through the channels below. We aim to respond to privacy requests within a reasonable timeframe, and we will confirm receipt of your query so you know it is being handled.

Live Chat Start a live chat session directly from the lobby. Describe your privacy concern and our team will log it and follow up with next steps for your account.
Email Support Send your data request or privacy query to our support email. Include your registered phone number so we can locate your account record without delay.
Account Help Centre Log into your account and open the Help section. Privacy requests submitted while logged in are automatically linked to your account record for faster handling.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply consistent data-handling practices across every part of the account journey — from the moment you register to every deposit you make via bKash, Nagad or Rocket. The four areas below explain our approach to cookies, account security, data retention and your right to request changes. These practices apply to eligible users in Bangladesh where local law permits access to our platform.

Cookies and Session Data

We use cookies to keep your lobby session active and remember your preferences. You can review or clear cookie data through your mobile browser settings at any time.

Account Security Measures

Your account is protected by OTP verification on login and withdrawal requests. We flag unusual login locations and may pause account access until your identity is reconfirmed.

Data Retention and Deletion

We keep your account data for as long as your account is active and for any period required under applicable rules. Once that period ends, we delete or anonymise your records.

Requesting Corrections or Access

You can ask us to show you the data we hold, correct an error or delete data where we are permitted to do so. Submit your request via live chat or the support email.

Your Privacy Policy Questions, Addressed

These are the questions we hear most often about how bajevip handles personal data, account records and payment information. If your question is not covered here, reach out through live chat or the support email and we will respond directly.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is also recorded to verify your identity and secure your account.

We share data only with payment processors and fraud-prevention partners to complete transactions or resolve disputes. We do not sell or exchange your personal details with any marketing or advertising company.

Transaction references from bKash, Nagad and Rocket are logged against your account for reconciliation only. They are stored securely and are not visible to external parties outside a dispute process.

Yes. Log in and use the Help section, or contact us via live chat or email. We will confirm your identity and share the data we hold on your registered account within a reasonable timeframe.

Send a request through live chat or support email with your registered phone number. We will review what data can be corrected or deleted based on our retention obligations and respond to confirm the outcome.

Whether this policy and our platform apply to you depends on your local law and eligible regions. We advise you to confirm your eligibility under local regulations before creating an account or sharing personal data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.