What We Collect and Why We Hold It
When you create an account with us, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure.
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We also record device data and session activity to detect unusual access patterns and protect your wallet. When you send a payment via Nagad or Rocket, the transaction reference is logged against your account for reconciliation purposes only — it is not shared with advertisers. We
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may share data with payment processors and fraud-prevention partners strictly to complete a transaction or investigate a dispute. We do not sell, rent or exchange your personal details with marketing companies. Cookies and local storage on your browser or mobile device help us remember your login
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session and lobby preferences. You can clear these at any time through your browser or device settings. Retention periods follow applicable data-handling standards, and we delete account data when it is no longer required for operational or legal reasons. Whether this policy applies to you depends
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on your local law and the eligible regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.